Amazon WorkMail Overview

WorkMail is a managed email and calendar service built on Amazon’s global infrastructure.    With AWS WorkMail you can setup calendars and resources for things like conference rooms.   You can reduce costs with WorkMail, because as a managed service you are no longer managing hardware, OS level patching, and software updates.     WorkMail can be used with any existing application that supports the IMAP protocol, so you can access WorkMail from Android, Outlook, iOS, or via a web browser.

Security

WorkMail provides enterprise level security.    It supports the following key features to maintain security of your email:

  • Automatic encryption of your data at rest
  • Control over data locality – you choose a geographic region and your data stays in that regon
  • Encryption of data in transit using SSL
  • Automatic scanning of messages for spam, malware, and viruses
  • Integration with Active Directory

Low Cost Pricing

As of April 2018,  WorkMail is priced at $4 per user per month and each user gets 50GB of mailbox storage.

You can read more about WorkMail pricing here.

Advanced Features

With WorkMail you also have several advanced features available to you including:

  • SMTP Journaling – this is helpful if you have compliance or data retention policies you must adhere to.   SMTP Journaling allows you to archive copies of all messages sent or received by users in your organization.
  • AWS CloudTrail integration – this allows you to audit all administrative activity in your account
  • Programatic management of users, groups, and resources using the Admin SDK and API (see API documentation here)
  • Email flow rules -flow rules allow you to filter in route incoming emails for your organization.   For example, you can route certain senders to certain mailboxes, or even bounce senders to block SPAM.

If you are setting up WorkMail for the first time, see our video “How to Setup WorkMail with a Custom Domain.”   In that video we show how to register a custom domain name with in AWS Route 53 and

This blog post is intended purely for informational purposes and does not contain any affiliate links.